Articles

Most of us can probably think of a time when we were blamed for something that was not our fault. Being intentionally made a scapegoat is unfair and it can cause real damage. Unintentional scapegoating is something I see frequently in organizations, and it is no less damaging. It’s a practice that can widen the…

In my last post we explored how the perception-reality gap between senior executives and middle managers shows up during organizational change and the negative impact the gap has on people and business success. But what causes this gap in the first place? In my experience, one driver is the interplay between the role demands of…

“We’re good at change. It’s business as usual and not an issue here.” “We invest in resilience training because we know our people can use support in building this muscle.” “We just need to get through these next few phases (restructures, layoffs, etc.) and then the team will adjust.” We started this blog series by…

The Alternate Realities of Organizational Change Two decades ago, change was framed as an innovative and noble undertaking organizations intentionally created for success. Today, perpetual change is accepted as a natural state for all organizations. Unfortunately, familiarity does not always create successful change rollouts, and that can often be attributed to a gap in perception,…

As an executive coach, I am driven to ask the tough questions that help people on their leadership growth journey. For better or worse, that mission is not limited to my clients. My husband Daryll likes to tell the story of a time when we first started dating and he called me to complain about…

When people ask what calls me to this work of being a leadership coach and consultant myanswer is simple: the power of the human spirit. Time and again, I’ve seen the tremendousimpact people create when positively and productively focused, even during impossible, painfulsituations. They’ve taught me that change, whether desired or undesired, can betransformative. This…