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People Over Process: The Human Element of Successful Change

By Jeannine Marinoni | May 12, 2020 | Comments Off on People Over Process: The Human Element of Successful Change

I was talking with a client in late March (which seems like a lifetime ago) and she used the phrase “old world, new world” to differentiate how her firm is rapidly redefining ways of operating for employees during this pandemic. As I listened, she voiced concerns that are familiar to all of us.