MIND THE GAP: LEADING CHANGE WITH OPEN EYES Part Five: How to Avoid “Naked Emperor Syndrome”

Throughout this blog series we have examined the perception-reality gap between senior executives and middle managers regarding organizational change and that gap’s negative impact on people and business success. Wrapping up the series, let’s explore how impaired feedback loops perpetuate this perception-reality gap by manifesting “naked emperor syndrome”. Naked Emperor Syndrome and Organizational ChangeHans Christian…
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MIND THE GAP: LEADING CHANGE WITH OPEN EYES Part Four: How Unintentional Scapegoating Hinders Change

MIND THE GAP: LEADING CHANGE WITH OPEN EYES Part Four: How Unintentional Scapegoating Hinders Change

Most of us can probably think of a time when we were blamed for something that was not our fault. Being intentionally made a scapegoat is unfair and it can cause real damage. Unintentional scapegoating is something I see frequently in organizations, and it is no less damaging. It’s a practice that can widen the…
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MIND THE GAP: LEADING CHANGE WITH OPEN EYES Part Three: Where Role Demands Meet Unconscious Bias

MIND THE GAP: LEADING CHANGE WITH OPEN EYES Part Three: Where Role Demands Meet Unconscious Bias

In my last post we explored how the perception-reality gap between senior executives and middle managers shows up during organizational change and the negative impact the gap has on people and business success. But what causes this gap in the first place? In my experience, one driver is the interplay between the role demands of…
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